About.

Events Lab London Events & Staffing Agency

Who We Are ?

Events Lab Agency was established with the mission to support international brands by providing experienced brand ambassadors, event professionals and event services.

Since then, EventsLab has evolved into a leading international boutique events agency covering the UK, Ibiza, Monaco and South of France. Our diverse talent pool includes promotional models, VIP hostesses, and commercial image models, catering to corporate, creative, and lifestyle industry clients globally. Specialising in staffing for luxury brands and VIP clients, we offer access to top-tier staff across the UK, Europe, Monaco, the USA, Australia, and Asia.

We take pride in representing a dynamic network of professionals including event managers, team leaders, crew support, models, multilingual hostesses, corporate event staff, hospitality staff, image models, actors, and event production personnel.

Our dedicated event team ensures seamless event execution from start to finish. We manage every detail, from branded uniforms to travel arrangements, allowing you to focus on your business while we handle the complexities of event production. Let Events Lab take the stress out of event planning and bring your vision to life.

HOW WE WORK

Staff Selection and Booking Process

Send us your request for staff or models

Contact us by phone, email or complete the online free quote request form. We will get back to you within 2 hours with a fully inclusive quotation and a booking form.

Complete the Booking Form

You will receive a booking form to complete detailing your specific requirements. Our team will carefully study the booking form to ensure our staff have the right skills to complete the tasks efficiently.

Select suitable staff

In order to ensure the best people for your event, our team gets to work! We carefully select and send you staff profiles with only the required skills and experience required for your booking. Our aim is to ensure that the people we book are suitable for your event.

Receive & approve the quote

We will send you a detailed quote based on the information we received in your booking request. All our quotes are transparent and you will never have to pay any hidden fees or charges!

Confirm your staff

Once you have made your selection, we will contact the staff to confirm them for the dates selected. All our staff are under a strict contract that at this stage and cancellations are not possible. (we charge staff a fee for any last minute cancellations)

Sign the contract and pay deposit

You have your chosen team, now it’s time to sign the contract. Our agency invoicing terms are 7 days, however should you wish to work on longer terms, please contact us. You will receive a 50% deposit invoice for payment due before the booking and the remaining 50% is due post booking.

Briefing the staff

All staff will receive a detailed brief & booking confirmation that contains all the useful information for the booking you supplied to us via booking form. You can always email us any additional supporting documents we need to pass on before the event.

Checking in & out

We regularly communicate with our staff to ensure they arrive on time. All our staff are required to check in and check out via text & photo. For larger bookings, we will always be on site to meet you or send our dedicated Event Manager for the day to support day-to-day operations.

HOW WE WORK

Event Booking Process

Initial Contact and Consultation

Reach out to us for a specific event to understand your event needs. We may schedule an initial meeting (in-person or virtual) to understand your goals, preferences, budget, and event requirements. We then discuss the type, theme, and scale of the event.

Proposal Development

Based on the briefing, we create an event concept, including ideas for the venue, decor, catering, entertainment, and other elements. We will also provide a detailed quote. A venue visit might be required at this stage.

Negotiation and Contract Signing

You will review the proposal and provide feedback and any changes. Adjustments are made until you are satisfied. We negotiate final terms, including costs, deliverables, and payment schedule. Once agreed upon, a formal contract is signed by both parties.

Detailed Planning Phase

We develop a comprehensive event plan with specific tasks, timelines, and responsibilities. We then source and confirm all suppliers and negotiate prices, terms, and availability. We may schedule a final meeting with you to review the event schedule, confirm the last-minute details, and ensure everyone is on the same page. Marketing and promotion strategy development (if required)

On-Site Execution

Our team will manage all aspects of the event on-site, including setup, logistics, guest check-in, entertainment coordination, and contingency planning. We ensure smooth operation and address any issues that may arise, supporting the client and guests, dealing with any unexpected challenges or requests that arise during the event.

Post-Event Reporting and Feedback

We provide a detailed post-event report, summarising key metrics, successes, and areas for improvement. We ensure that that all vendors are paid for. In some cases, we may share photos, videos, or event highlights with you. Our team will gather feedback from you and attendees to enhance future events.

Our dedicated event professionals are bursting with

talent, experience and passion.

Frequency Asked Questions

Which UK Locations Do You Cover?

Most of our event staff and hostesses are based in Central London, including Docklands or West End but rest assured we operate all across the UK including Midlands & North: Oxford, Cambridge, Birmingham, Leeds, Manchester, Nottingham. We have a number of exhibition and promotional staff who are based close to the main exhibitions venues. We provide exhibition staff, trade show hostesses to the main exhibition venues such as London Excel, Earls Court, Olympia, Birmingham NEC & Manchester Central and many more.

We are a worldwide staffing & events agency and work around the world!

Our team of event staff, models and hostesses are mainly based in Spain (Balearics & Mainland), Monaco and Germany, however we do have staffing partners in the Netherlands, USA, Asia, Australia & NZ. Our partners can help with event production, management and all ad-hoc event needs. We would only ever use local teams and suppliers.

We are able to hold casting and recruitment days and interviews to meet our client’s requirements anywhere in the world.

The minimum booking for our event and promotional staff is for 4 hours, unless otherwise agreed.  

Yes we do. All our staff members own standard event uniform and there is no charge. We can also provide custom made uniforms, including branding and work with suppliers across the world to create the perfect uniform or outfit for your marketing campaign or event. Find out more info on uniforms hire and purchase here.

Corporate event staff and hostesses:

For our corporate hostesses we request they wear a black suit or a dress unless otherwise instructed by the client. We can provide belts, scarves & ties for an additional cost.

Promotional staff:
It is usually requested by the client that promotional staff wear branded clothing to tie in with their marketing campaign.

Catering and Hospitality staff:
We request our Catering and Hospitality staff to wear black shirts, black trousers or black dresses, unless otherwise instructed by our clients.

We present our clients with a Uniform Deck ahead of time, offering various uniform or outfits options to choose from. From the colour selection to the finer details, we work with you every step of the way until you are 100% happy with the result. 

Once a quotation has been approved by our clients, we will send a 50% invoice for payment before the booking. The remaining 50% invoice is due 7 days post event. We accept all major credit card payments, PayPal and Direct Transfer to our UK based Business Bank.

CANCELLATIONS: EVENT STAFFING

Staff bookings cancelled within 48 hours of the start of the booking will be charged at a full fee; if the same model or staff is re-booked within 48 hours then half the fee will be charged. Individual staff cancellations will be charged as follows:

  • 7 days or more – no charge
  • Within 7 days – 50% fee will be charged
  • Less than 48 hours – 100% fee will be charged

 

CANCELLATIONS: EVENTS MANAGEMENT

The Client reserves the right to cancel this Contract at any time. If the Client cancels less than 14 days prior to the event, no refund will be issued. Cancellation made after 14 days or more will be cancelled free of charge. The Agency also reserves the right to cancel this Contract at any time. In the event of The Agency’s cancellation, a replacement Event Planner agreed upon by the Client will be provided. The Agency will refund any funds previously received from the Client as a budget for the event or other purposes.

All our staff are professional and reliable. We do not have staff ‘no shows’ however cancellations can sometimes happen due to health or other reasons. We always find a suitable replacement for your event and inform you of any changes. 

We also offer an option to have an additional staff member on standby in the morning for £30 flat fee. This means that the staff member is on call for 2 hours in the morning and available to be called in when needed.

We specialise in private, corporate and VIP events. These include new product launch events, private functions, corporate weekend getaways, luxury retreats, and exclusive VIP events. Find out more about our events services in London, Ibiza and Monaco 

Yes! We work around the world but we are headquartered in London, UK. We have local offices/and local contacts in Ibiza and Monaco should there be any issues on site during live event days.

Our agency representative is available 24/7 on mobile and our bookings team too. For larger bookings someone from the agency will always be on site in the morning during the staff check in. 

OUR CORE VALUES

We have provided global talent and event management services since 2010.
About Event Professionals - Events Lab - Ibiza Agency Models
Staff on-time attendance
Client response rate

Transparency


We thrive on trust and transparency throughout every step of the booking process. Our rates are clear, and we provide detailed costings prior to each event, ensuring complete clarity for our clients.

Responsiveness


Events Lab is committed to understanding and meeting client needs, even for last-minute or short-notice staff requests. With a high sense of urgency and discretion, we ensure timely and effective solutions.

Integrity


Acting with integrity is central to everything we do. We are dedicated to delivering outstanding work and maintaining exceptional quality in all aspects of our business.

Honesty


Honesty is the cornerstone of our operations. We keep our word, act fairly, and are unafraid to speak up in defense of what is right, ensuring fairness for all parties involved.

Quality


Excellence drives us. From our team to the services we provide, we hold ourselves to the highest standards of quality to ensure exceptional outcomes.

Collaboration


Our relationships are partnerships. By working closely with employees, clients, and other businesses, we foster collaboration that drives shared success and long-term results.

About us.

Our diverse range of talent and event professionals are supported by a dedicated and hardworking team, ensuring every booking is managed with the utmost attention to detail.

We work closely with local contractors, suppliers, and production staff, offering seamless event support in London, Ibiza and Monaco. From corporate functions to creative experiences, our portfolio of event services caters to a wide variety of needs.

Over the past 15 years, we’ve had the privilege of collaborating with both emerging start-ups and established communication agencies. Our clients span industries and include some of the world’s leading technology and motor companies, luxury brands, and creative agencies. Thanks to our deep industry knowledge and commitment to excellence, we consistently deliver fast, professional, and tailored services that meet the unique needs of each client.

We are proud to have worked with market leaders such as Aston Martin, MG Motors, Ferrari, Prada, Alpha Tauri, Saint Laurent, Massimo Dutti, DUFRY, Huawei, Xiaomi, Firestone, and Santander. Our portfolio also includes collaborations with brands like Mexx Eyes, Escada, Infinity Cars, and Gordon Ramsay. 

1 Our Mission

Our mission is to create campaigns that are memorable, flawlessly executed, and defined by meticulous attention to detail. This dedication has allowed us to deliver hundreds of successful events, connecting brands and talent with thousands of participants. We strive to make the perfect match between people and our clients, fostering long-lasting relationships built on trust and shared goals. We believe that a professional, experienced, and passionate brand ambassador is the driving force behind a company’s success. Our ethos is simple: a happy team means happy clients. By cultivating a positive and collaborative environment, we ensure exceptional outcomes for everyone involved.

2 Our Goals

We take pride in delivering a personal and hands-on approach to every project. Our event manager is present on-site at all major campaigns and events in the UK and Ibiza, ensuring seamless execution and attention to detail. We deeply value the effort and resources our clients invest in their events. That’s why we leverage our long-standing relationships with trusted suppliers to secure the best deals, helping our clients save on venues and event resources without compromising on quality. To further support our clients, we offer a complimentary one-hour phone consultation to all new clients, providing expert guidance to kick-start their event planning journey.

3 Why Us?

Our specialised team leaders and event managers bring over 20 years of experience in the events industry. Renowned for our hands-on approach, our agency representatives will personally meet and greet you on-site, ensuring every detail is attended to. Often, we’ll even stick around and bring you a coffee! We partner with you from start to finish, providing comprehensive support at every stage. Our boutique event management services include planning, coordination, and production for a wide range of events: brand activations, festivals, music events, VIP dinners, luxury occasions, and corporate conferences. Our dedicated event managers work tirelessly to ensure your event runs smoothly and seamlessly, delivering exceptional experiences every time. Complementing our services is our dynamic and responsive staff portfolio of over 900 event professionals to meet all your event needs.

Best experience

Our Clients

Some of the amazing brands and companies we are proud to have worked with. 

Porcelanosa
DUFRY
MG Motor UK
Alpha Tauri
BVLGARI
Prada
Hublot
Aston Martin

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